Privacy Policy

Introduction

Welcome to https://mercedes-c-class-accident-repair.collision-talk.com (hereafter referred to as “Mercedes C-Class Accident Repair,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the collection, handling, and protection of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://mercedes-c-class-accident-repair.collision-talk.com
Any mobile applications or services associated with our brand
Online forms, surveys, and interactive features on our platforms
Communications sent by us, such as newsletters, promotional emails, and SMS messages

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the ways in which we process your personal data as a user of our services:

Account Creation: When you create an account with us, we collect your name, contact details, and login credentials.
Transactions: We securely process payment information when you make purchases or subscribe to our services.
Communication: By subscribing to our newsletters or contacting our team, you agree to receive communications from us.
Feedback and Reviews: Your feedback, product reviews, and survey responses are valuable to us.
Analyzing User Behavior: We track your interactions with our website and applications for analytics purposes.

Personal Data Collection

We collect various types of personal data to enhance your experience and improve our services:

Account Information: This includes your name, user ID, email address, and password hash.
Payment Details: Credit card numbers, expiration dates, and billing addresses are securely stored for transaction processing.
Financial Data: We may collect bank account information for direct deposits or financial transactions.
Purchase History: Details of products or services you’ve purchased from us.
Mobile Device Identifiers: Unique device identifiers and mobile app usage data to provide personalized experiences.
Location Data: Information about your location, including IP addresses and GPS coordinates, for mapping and service customization.
Social Media Profiles: If you choose to log in via social media accounts, we may access your public profile information.
Product Preferences: Your choices regarding products, services, and custom settings.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics data:

Strictly Necessary Cookies: These ensure basic functions like login and navigation work correctly.
Preference Cookies: Tailored settings and preferences are stored for your convenience.
Analytics Cookies: We use these to understand how our website is used, track trends, and measure the effectiveness of our online services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their tracking preferences.

Data Retention and Deletion

We retain personal data for legitimate business purposes and in compliance with legal requirements:

Data related to account creation, transactions, and communications is retained as long as necessary for customer support or legal obligations.
We anonymize or delete data when it is no longer required for the initial purpose collected.

Security Measures

Mercedes C-Class Accident Repair prioritizes the security of your personal information:

Encryption: Secure encryption protocols are used to protect data during transmission and storage.
Secure Third-Party Services: We engage trusted third-party processors who adhere to strict security standards to handle sensitive data on our behalf.

Children’s Privacy

Our services are not directed towards children under 18 years of age, and we do not knowingly collect personal information from this demographic.

Your Rights (Data Subject Rights)

Depending on your location, you have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your data when it’s no longer necessary.
Restriction: Limit our processing of your data under certain circumstances.
Data Portability: Receive your personal data in a structured, commonly used format.
Objection: Object to or opt out of processing activities for direct marketing purposes.
Non-Discrimination: Assert your right not to be subjected to automated decision-making that significantly affects you.

To exercise these rights, please contact our Data Protection Officer at the address provided below.

Changes to Privacy Policy

We reserve the right to update this policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any inquiries, data-related requests, or complaints, please contact us:

Email: [email protected]
Mailing Address: Mercedes C-Class Accident Repair, Data Privacy Team, [Street Address], [City, State, ZIP Code]